Glossary » user acceptance testing
user acceptance testing
UAT; a method for determining how well users have adopted a new technology, especially in organizational settings. Users are typically interviewed to determine if and how they are using the technology and to understand what barriers to adoption may exist.
This sometimes refers to a “user testing” technique where users are asked to perform a scripted list of tasks with every step outlined and to comment on usability problems they encounter. However, this is more a quality assurance technique than user testing because scripted tasks don’t reveal problems that users would encounter in actual use.