Company Thomson Reuters
Location Eagan, MN
URL thomsonreuters.com
Contact Crystal Radabaugh
Travel Moderate travel required
Description
We're seeking an energetic, self-directed professional, possessing substantial experience with user-centered design techniques, to join a team of usability and GUI design experts for Westlaw® (www.westlaw.com), the premier brand in online legal research.
Reporting to the User Experience Manager, you will work with a team of usability and user interface design experts, and will work with product developers, programmers, marketing professionals, and outside vendors to ensure ease of use for a variety of user types, while maintaining a professional and consistent user interface for Westlaw.
The right person for this position will have substantial experience with:
- Contributing to teams of multi-disciplinary professionals
- Evangelizing user centered design principles to non-designers and skeptics
- Conducting field studies and usability tests, performing heuristic evaluations, translating research results into actionable designs, and effectively communicating research findings and usability principles.
Responsibilities and duties:
- Personally designs and conducts user research and usability studies, including: heuristic evaluations, contextual inquiry, one-on-one usability studies, participatory design sessions, and similar research, using valid test designs and reliable methods for gathering information.
- Reports the findings of user research and translates findings into actionable designs, prioritizing recommendations.
- Works with product developers and programmers to promote and support iterative, user-centered design.
- Works with graphic design and web development staff to create prototypes, mock-ups, and generally ensure a visually appealing, professional, consistent user interface.
- Trains staff on usability and user-centered design best practices.
Qualifications
Required:
- Minimum Bachelors degree (Master's preferred) in Human Factors, HCI, Usability Engineering, Cognitive Psychology, or related field. (Substantial experience may substitute)
- 2+ years experience designing and conducting usability research, reporting findings, and determining which user-centered design technique is most appropriate at various stages of the product development life cycle.
- Strong project management skills
- Strong communication skills
- Ability to thrive in fast-paced, often chaotic environment
Desired:
- Experience in the legal industry
- Basic understanding of Web site accessibility issues for users with visual and/or cognitive impairments
- Basic understanding of graphic design principles, layout, composition, and color theory
- Basic understanding of Web technologies and Web browser peculiarities
How to apply
If this sounds like you, please contact us. We would appreciate meeting you!
Please apply online at: careers.thomsonreuters.com
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